Customer Service and Booking Hotline: +44 (0) 845 672 0175


Our Customers

We provide telecoms training courses to Public Network Operators, Telecommunications Service Providers, Internet Service Providers, Media Providers, Equipment Suppliers, Local and Central Government. We are based in the UK, but train around the world, typically at customer sites. In the last few years our trainers have delivered VoIP security courses in USA, UMTS and CDMA courses in India and the People's Republic of China, VSAT courses in Iraq, ATM and MPLS courses in Saudi Arabia and Oman, and telecoms IP Security training in Dubai, as well as all sorts of telecommunications training in most countries in Western Europe.

Our People

All of our authors, instructors and key staff have at least 10 years experience in relevant roles including product management, engineering and operations, and form a close-knit group of colleagues with many years of working together in the telecoms industry. We don't just know the technologies and key business processes, we've applied them in real networks. And we continue to carry out high-quality consultancy work for our clients in addition to developing and delivering training, which keeps our knowledge current. Our instructors are consistently rated excellent by course attendees, and praised particularly for their real-world experience.

Our Difference

A key difference between us and other technical training companies is our ability to develop, integrate and teach across the whole set of domains relevant to telcos...not just fixed-line and wireless networks, but IT systems engineering for OSS and BSS, and the business processes and organisation/functional views which are key to effective solutions. See some of the professional bodies and forums we participate in to help develop this approach across the telecommunications industry, or read more about this approach here.

Interested to Join Us?

We're growing, especially in Spanish-speaking countries, so if you think you'd fit into our team, please email your CV and any covering comments to for a confidential conversation with us. We're a small, close-knit team, so we're also happy to receive an informal contact (just drop us a line) in the first instance. We promise we'll get back to you promptly.

What customers say...

"Really enjoyed the course..."

YD, Virgin Media

"....excellent overview of all the technologies."

MM, Siemens

"...knew his subject in depth, with technical knowledge to add..."

GD, Smith Barney

"Very well explained, and made it make sense to a newcomer to telecoms"

SG, Home Group

"Instructor really made a technical subject understandable..."

MT, UK Government

"Instructor could answer any question...would gladly recommend strongly"

MT, UK Government

"CD really helpful"

DH, UK Government

"...presenter had excellent knowledge..."

PD, TalkTalk

" we received from colleagues was very positive: instructor, quality, materials, content and facilities. Thank you..."

VC, Hewlett Packard

"...a well run event, thank you."

PM, Orange

"...excellent instructor!"

TR, Ericsson Services Limited

"It was a very revealing session. It delivered perfectly on my expectations"

BD, DDB Lagos

"...very interesting, useful and informative."

PS, Intelsat

"Very knowledgeable"

CH, UK Government

" to customise to our requirements in short order....very impressed..."

KP, Central Government

" excellent instructor..."

DR, BT Group

"...Thank you, excellent presentation of course..."

LK, Ericsson

"Very interesting, and instructor happy to adapt to my needs. Thank you"

PL, Digitalk

"Nice and informative introductory course"

CO, MTN Nigeria

"...really informative..."

KA, Dimension Data

"Very knowledgeable...have learnt much more than I expected..."

DH, UK Government

"...very well delivered by a technically able and enthusiastic instructor..."

PK, Vodafone Group

"Very informative, and able to build on knowledge gained"

KM, Ascom Wireless Services

"Many thanks for a wonderful course...I thoroughly enjoyed it..."

ND, Commonwealth Telecommunications Organisation

"...the NGOSS course was a complete sucess...thank you..."

RG, Hewlett Packard

"A good start to understanding the NGOSS framework"


"...a huge knowledge of the subject, and explains things superbly..."

SR, Ericsson

"(Instructor) knowledge excellent, and everyone had fun"

JP, Ascom Wireless Services

"Really useful! Helped to meet my work objectives"

KP, Virgin Media

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