Customer Service and Booking Hotline: +44 (0) 845 672 0175

Search

Asterisk and SER: Hands-on

Key Information

  • Level: Advanced (Level 3)
  • Duration: 4 Day Course
  • Delivery: Instructor-led with attendee hands-on
Enquire about this course
Venue Name
Onsite at your premisesEnquire Now

Prerequisites:

Some familiarity with the protocols used in VoIP networks, particularly SIP, is assumed, such as is provided by our course Introduction to VoIP and IMS

Outline and Objectives:

Businesses are adopting the Asterisk IP-PBX as a key element in their networking and telecommunications strategy, and operators are increasingly deploying services based upon SER. As well as being powerful operational platforms, both are excellent learning tool for those getting involved in VoIP design, implementation and operation. This course takes attendees through all stages of installing, configuring, testing and operating these powerful packages, using a sophisticated classroom network.

Who Should Attend:

This course is aimed at product managers, cross-training engineers, operations staff, and anyone who needs to understand the principles and practices of VoIP, IP-PBX, VoIP/PSTN interworking, and IP-Centrex. The course involves extensive hands-on exercises for attendees throughout its four day duration.

Course Contents:

  • A Review of VoIP Architectures: SIP, MGCP, H.248, H.323, IAX2
  • Voice Quality Impacts and Measurement in VoIP Systems
  • Installation of Asterisk and Basic Configuration and Testing
  • Handset Integration: Softphones, SIP/MGCP Handsets and Analogue Telephony Adapters (ATAs)
  • Asterisk Dial Plans and Advanced Function Calls
  • PSTN Integration Using FXO/FXS/T1/E1/ISDN and with Service Provider Gateways
  • Additional Features: Voicemail, Webvoicemail, Conference Bridges, TAPI Integration, SMS/email alerting
  • Third-party Integration with Asterisk for Call Control
  • Asterisk CDRs
  • Trouble Shooting Asterisk with Asterisk Console and Syslog
  • SER Installation and Configuration
  • Deploying Large SER Systems
  • SER Troubleshooting

Related Articles...

What customers say...

"Very well explained, and made it make sense to a newcomer to telecoms"

SG, Home Group

"Very interesting, and instructor happy to adapt to my needs. Thank you"

PL, Digitalk

"...Thank you, excellent presentation of course..."

LK, Ericsson

"...knew his subject in depth, with technical knowledge to add..."

GD, Smith Barney

"...presenter had excellent knowledge..."

PD, TalkTalk

"Really useful! Helped to meet my work objectives"

KP, Virgin Media

"...really informative..."

KA, Dimension Data

"...able to customise to our requirements in short order....very impressed..."

KP, Central Government

"Very knowledgeable...have learnt much more than I expected..."

DH, UK Government

"Instructor could answer any question...would gladly recommend strongly"

MT, UK Government

"Many thanks for a wonderful course...I thoroughly enjoyed it..."

ND, Commonwealth Telecommunications Organisation

"...very interesting, useful and informative."

PS, Intelsat

"CD really helpful"

DH, UK Government

"...feedback we received from colleagues was very positive: instructor, quality, materials, content and facilities. Thank you..."

VC, Hewlett Packard

"Really great, thanks very much"

IW, Cable and Wireless

"Nice and informative introductory course"

CO, MTN Nigeria

"Very informative, and able to build on knowledge gained"

KM, Ascom Wireless Services

"...the NGOSS course was a complete sucess...thank you..."

RG, Hewlett Packard

"(Instructor) knowledge excellent, and everyone had fun"

JP, Ascom Wireless Services

"It was a very revealing session. It delivered perfectly on my expectations"

BD, DDB Lagos

"Really enjoyed the course..."

YD, Virgin Media

"A good start to understanding the NGOSS framework"

OO, MTN

"Instructor really made a technical subject understandable..."

MT, UK Government

"...excellent instructor!"

TR, Ericsson Services Limited

"...very well delivered by a technically able and enthusiastic instructor..."

PK, Vodafone Group

"...a well run event, thank you."

PM, Orange

"...a huge knowledge of the subject, and explains things superbly..."

SR, Ericsson

"....an excellent instructor..."

DR, BT Group

"....excellent overview of all the technologies."

MM, Siemens

"Very knowledgeable"

CH, UK Government

"Course fully related to the work we do. Found Nagios user friendly..."

AL, UK Government

Courses by category...

Glossary Search

Newsletter Sign-up

Our RSS Feeds...