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Business and Regulation

Our business and regulation training courses cover the telecoms and media regulatory regime in the UK, Europe and North America particularly. Regulators such as Ofcom, the EU Commissioners and the FCC are actively working on topics including radio spectrum management, voice regulation, Universal Service Obligation (USO), price regulation to enforce competition, and content regulation. Our staff have many years of practical experience in telecoms regulation through participating in Local Number Portability (LNP) deliberations, numbering consultations, spectrum auctions, development of security standards and guidance for operators, and dispute resolution. We have worked for large operators under the control of national regulators, and also within national telecommunications regulator organisations such as Ofcom. Our business courses address the finances, business planning, competitive analysis and operational performance of telecoms businesses, and our product-based training courses cover product development, product management. All of our training courses in this category are grounded in real telecoms business experience, with training delivered by real practitioners.

  • Introduction to Telecoms Regulation
    A course for managers who need to understand the regulatory regime in the UK, the EU and the USA, its effect on the telecoms and broadcast industries, and the regulatory issues going forward in Next Generation Networks (NGN)
    Level: Introductory (Level 1)
    Duration: 1 Day Course
    Delivery: Instructor led

  • Managing Product Development: Hands-On
    The course covers the practical dos and don'ts of development projects with a focus on product and service development, and creates a framework of stakeholder engagement, documents, controls and communications to optimise the opportunity whilst minimizing the risk.
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor led with hands-on

  • Successful Business Cases: Hands-On
    This course creates a framework for building a business cases from initial concept through to approval for full development. It ties together the marketing aspects with strategic justification, and emphasises the importance of stakeholder engagement to identify and optimise the opportunity whilst minimizing the risk.
    Level: Intermediate (Level 2)
    Duration: 3 Day Course
    Delivery: Instructor led with hands-on

  • Understanding Teams: Hands-On
    This course explores the dynamics of team working and uses team exercises to demonstrate the theory and re-inforce key topics in a fun way through exercizes
    Level: Intermediate (Level 2)
    Duration: 1 Day Course
    Delivery: Instructor led with hands-on

What customers say...

"...very well delivered by a technically able and enthusiastic instructor..."

PK, Vodafone Group

"Nice and informative introductory course"

CO, MTN Nigeria

"Very well explained, and made it make sense to a newcomer to telecoms"

SG, Home Group

"Many thanks for a wonderful course...I thoroughly enjoyed it..."

ND, Commonwealth Telecommunications Organisation

"...the NGOSS course was a complete sucess...thank you..."

RG, Hewlett Packard

"...knew his subject in depth, with technical knowledge to add..."

GD, Smith Barney

"...a well run event, thank you."

PM, Orange

"Instructor could answer any question...would gladly recommend strongly"

MT, UK Government

"(Instructor) knowledge excellent, and everyone had fun"

JP, Ascom Wireless Services

"...a huge knowledge of the subject, and explains things superbly..."

SR, Ericsson

"Course fully related to the work we do. Found Nagios user friendly..."

AL, UK Government

"...really informative..."

KA, Dimension Data

"...presenter had excellent knowledge..."

PD, TalkTalk

"Very knowledgeable...have learnt much more than I expected..."

DH, UK Government

"Really enjoyed the course..."

YD, Virgin Media

"Instructor really made a technical subject understandable..."

MT, UK Government

"...Thank you, excellent presentation of course..."

LK, Ericsson

" excellent instructor..."

DR, BT Group

"A good start to understanding the NGOSS framework"


" we received from colleagues was very positive: instructor, quality, materials, content and facilities. Thank you..."

VC, Hewlett Packard

"...very interesting, useful and informative."

PS, Intelsat

"Very informative, and able to build on knowledge gained"

KM, Ascom Wireless Services

"CD really helpful"

DH, UK Government

"....excellent overview of all the technologies."

MM, Siemens

"Really useful! Helped to meet my work objectives"

KP, Virgin Media

" to customise to our requirements in short order....very impressed..."

KP, Central Government

"It was a very revealing session. It delivered perfectly on my expectations"

BD, DDB Lagos

"Very interesting, and instructor happy to adapt to my needs. Thank you"

PL, Digitalk

"Very knowledgeable"

CH, UK Government

"...excellent instructor!"

TR, Ericsson Services Limited

"Really great, thanks very much"

IW, Cable and Wireless

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