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NGOSS in NGN: Hands-on

Key Information

  • Level: Intermediate (Level 2)
  • Duration: 2 Day Course
  • Delivery: Instructor led with hands-on
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Venue Name
Onsite at your premisesEnquire Now



Outline and Objectives:

As Service Providers and other players in the telecoms industry value chain deploy or provide support for Next Generation Networks (NGNs) and seek to leverage these to deliver more sophisticated services and more effective implementation, there is a need to radically change the processes, systems and information models used to in the OSS and BSS spaces. The dominant architectures are defined by the TM Forum, and this course introduces the main concepts and methods based on best practices to adopt and understand the various NGOSS frameworks i.e. eTOM, SID, TAM and TNA.

Who Should Attend:

This course is aimed at staff who need an understanding of the architectures and methodology of NGOSS, including IT system architects, implementers, project managers, product managers and network engineering staff

Course Contents:

  • Introduction to Enterprise Architecture from a Telecoms Perspective
  • The Rationale Behind Leveraging NGOSS
  • NGOSS and its Components and Frameworks
  • NGOSS Architecture and eTOM
  • eTOM Processes and Flows
  • The SID and TAM Frameworks within NGOSS
  • Best practices in applying NGOSS to achieve Effective Improvements
  • Applying specific NGOSS frameworks (eTOM, SID and TAM)
  • Leveraging the TNA as an Enterprise Architecture Approach
  • Exercises and Case Studies

What customers say...

"Really enjoyed the course..."

YD, Virgin Media

"It was a very revealing session. It delivered perfectly on my expectations"

BD, DDB Lagos

"Very knowledgeable"

CH, UK Government

"....excellent overview of all the technologies."

MM, Siemens

"Instructor really made a technical subject understandable..."

MT, UK Government

"...very well delivered by a technically able and enthusiastic instructor..."

PK, Vodafone Group

"Very interesting, and instructor happy to adapt to my needs. Thank you"

PL, Digitalk

"Really great, thanks very much"

IW, Cable and Wireless

"(Instructor) knowledge excellent, and everyone had fun"

JP, Ascom Wireless Services

"...the NGOSS course was a complete sucess...thank you..."

RG, Hewlett Packard

"Really useful! Helped to meet my work objectives"

KP, Virgin Media

" to customise to our requirements in short order....very impressed..."

KP, Central Government

"Very informative, and able to build on knowledge gained"

KM, Ascom Wireless Services

"Very knowledgeable...have learnt much more than I expected..."

DH, UK Government

"...knew his subject in depth, with technical knowledge to add..."

GD, Smith Barney

"Nice and informative introductory course"

CO, MTN Nigeria

"...Thank you, excellent presentation of course..."

LK, Ericsson

" excellent instructor..."

DR, BT Group

"CD really helpful"

DH, UK Government

"A good start to understanding the NGOSS framework"


"...a huge knowledge of the subject, and explains things superbly..."

SR, Ericsson

"...very interesting, useful and informative."

PS, Intelsat

" we received from colleagues was very positive: instructor, quality, materials, content and facilities. Thank you..."

VC, Hewlett Packard

"Instructor could answer any question...would gladly recommend strongly"

MT, UK Government

"...a well run event, thank you."

PM, Orange

"Many thanks for a wonderful course...I thoroughly enjoyed it..."

ND, Commonwealth Telecommunications Organisation

"...presenter had excellent knowledge..."

PD, TalkTalk

"...excellent instructor!"

TR, Ericsson Services Limited

"Course fully related to the work we do. Found Nagios user friendly..."

AL, UK Government

"...really informative..."

KA, Dimension Data

"Very well explained, and made it make sense to a newcomer to telecoms"

SG, Home Group

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