Customer Service and Booking Hotline: +44 (0) 845 672 0175

Search

Listed below are all of our current course offerings. All of our public courses can also be offered as on-site courses, and we can customise to your requirements by combining elements from multiple courses and creating new content specific to your business.

Follow this link to see all public courses listed by scheduled date.

Public Courses

  • Enterprise Architecture Solutions - From TOGAF to NGOSS
    This innovative 2-day course provides a comprehensive introduction to a new breed of next generation concepts in Enterprise and Solutions Architecture. The content of this course is based on the combination of two industry leading architecture frameworks: The TOGAF (The Open Group Architecture Framework) and the NGOSS (New Generation Operations Systems and Software)
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to BT21CN
    The essentials of the BT21CN programme in a one-day briefing
    Level: Introductory (Level 1)
    Duration: 1 Day Course

  • Introduction to GSM System Engineering
    A concise course on GSM standards, architecture, key elements and services, including GPRS and RAN aspects.
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to IP Engineering
    Service provider IP networks from a design and implementation perspective
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to IP Security
    Security policies practices and certifications, types of attack and the tools used to target systems, and security devices and protocols available as countermeasures to these attacks
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to MPLS
    A concise one-day course on the role and operation of MPLS in modern networks and services
    Level: Intermediate (Level 2)
    Duration: 1 Day Course

  • Introduction to MPLS and Carrier Ethernet
    A concise introduction to the IP packet transport technologies of NGNs: MPLS and Carrier Ethernet, and their resilience, QoS and interworking issues
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to Next Generation Networks (NGN)
    A concise overview of NGN networks, voice evolution, fixed and mobile broadband, industry realignments and regulation
    Level: Introductory (Level 1)
    Duration: 2 Day Course

  • Introduction to Telecoms
    A comprehensive introductory training course on modern telecoms networks, covering how PSTN and data networks operate, PSTN evolution, mobile voice networks, broadband and mobile broadband, key operator processes, commercial factors, and future trends for bundling and integration
    Level: Introductory (Level 1)
    Duration: 2 Day Course

  • Introduction to VoIP and IMS
    A comprehensive introduction to VoIP, including SIP, IMS and H.248, and the services and networks implemented using these. Includes advanced topics such as IMS in TISPAN and 3GPP networks, VoIP security, NAT traversal, and the role of Session Border Controllers (SBC)
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to xDSL Networks and Services
    An concise training course covering xDSL technology, regulation, Local Loop Unbundling (LLU), services, and wireless alternatives
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • IP and MPLS Traffic Engineering
    The base technology of MPLS, and core network engineering using it: MPLS-TE with protection switching, QoS, and performance management.
    Level: Advanced (Level 3)
    Duration: 2 Day Course

  • IPv6 Protocols and Deployment
    IPv4 and IPv6 compared, and practical guidance on implementation and migration projects
    Level: Advanced (Level 3)
    Duration: 1 Day Course

  • Managing Product Development: Hands-On
    The course covers the practical dos and don'ts of development projects with a focus on product and service development, and creates a framework of stakeholder engagement, documents, controls and communications to optimise the opportunity whilst minimizing the risk.
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • MPLS Pseudowires, VPNs and VPLS
    The base technology of MPLS, and the services built from it: IP-VPNs, VPLS, and Pseudowires for Frame Relay interworking.
    Level: Advanced (Level 3)
    Duration: 2 Day Course

  • QoS in IP and MPLS Networks
    A course on overcoming the limitations of packet networks for NGN, using 802.1p/q, Difffserv, Intserv, MPLS-TE, DS-TE. The basic IP protocols are unable to give guarantees or even management of Quality of Service (QoS) of the type required to carry many applications successfully. With the adoption of IP as the end-to-end protocol of NGN, a combination of techniques to augment the basic behaviour of IP is required, both at the IP layer itself, and in the underlying layer 2 technologies.
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Successful Business Cases: Hands-On
    This course creates a framework for building a business cases from initial concept through to approval for full development. It ties together the marketing aspects with strategic justification, and emphasises the importance of stakeholder engagement to identify and optimise the opportunity whilst minimizing the risk.
    Level: Intermediate (Level 2)
    Duration: 3 Day Course

  • UMTS Architecture and Protocols
    A concise technical training course covering all aspects of UMTS architecture, elements, and protocols, suitable for engineering and operations staff.
    Level: Advanced (Level 3)
    Duration: 2 Day Course

  • UMTS System Engineering
    A system perspective view of UMTS engineering: 3GPP and standards, 3G spectrum, UMTS radio aspects, power management and handovers, core network aspects, evolution to all-IP
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Understanding Teams: Hands-On
    This course explores the dynamics of team working and uses team exercises to demonstrate the theory and re-inforce key topics in a fun way through exercizes
    Level: Intermediate (Level 2)
    Duration: 1 Day Course

  • WiMAX and LTE Architecture and Protocols
    An engineering and architectural treatment of the competing WiMAX and LTE standards: modulation schemes, capabilities, mobility, handovers, deployments and likely services
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

On-Site Course

  • Asterisk and SER: Hands-on
    Hands-on training on design, installation, configuration and support of VoIP platforms: Asterisk and SER
    Level: Advanced (Level 3)
    Duration: 4 Day Course

  • CCENT:Hands-on
    An intensive 4-day bootcamp to prepare candidates for Cisco's CCENT certification
    Level: Advanced (Level 3)
    Duration: 4 Day Course

  • Cisco Routing and Switching: Hands On
    Training in the key technologies of Cisco's SME Routing and LAN Switching products, with ample hands-on experience using the relevant equipment.
    Level: Advanced (Level 3)
    Duration: 4 Day Course

  • Enterprise Architecture Solutions - From TOGAF to NGOSS
    This innovative 2-day course provides a comprehensive introduction to a new breed of next generation concepts in Enterprise and Solutions Architecture. The content of this course is based on the combination of two industry leading architecture frameworks: The TOGAF (The Open Group Architecture Framework) and the NGOSS (New Generation Operations Systems and Software)
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • H.248 and Softswitching Architecture and Protocols
    Training on the key voice architectures and protocols for interworking between PSTN, 3GPP, TISPAN and VoIP in carrier networks.
    Level: Advanced (Level 3)
    Duration: 2 Day Course

  • Introduction to BT21CN
    The essentials of the BT21CN programme in a one-day briefing
    Level: Introductory (Level 1)
    Duration: 1 Day Course

  • Introduction to GSM System Engineering
    A concise course on GSM standards, architecture, key elements and services, including GPRS and RAN aspects.
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to IP Engineering
    Service provider IP networks from a design and implementation perspective
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to IP Security
    Security policies practices and certifications, types of attack and the tools used to target systems, and security devices and protocols available as countermeasures to these attacks
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to MPLS
    A concise one-day course on the role and operation of MPLS in modern networks and services
    Level: Intermediate (Level 2)
    Duration: 1 Day Course

  • Introduction to MPLS and Carrier Ethernet
    A concise introduction to the IP packet transport technologies of NGNs: MPLS and Carrier Ethernet, and their resilience, QoS and interworking issues
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to Next Generation Networks (NGN)
    A concise overview of NGN networks, voice evolution, fixed and mobile broadband, industry realignments and regulation
    Level: Introductory (Level 1)
    Duration: 2 Day Course

  • Introduction to Telecoms
    A comprehensive introductory training course on modern telecoms networks, covering how PSTN and data networks operate, PSTN evolution, mobile voice networks, broadband and mobile broadband, key operator processes, commercial factors, and future trends for bundling and integration
    Level: Introductory (Level 1)
    Duration: 2 Day Course

  • Introduction to Telecoms Regulation
    A course for managers who need to understand the regulatory regime in the UK, the EU and the USA, its effect on the telecoms and broadcast industries, and the regulatory issues going forward in Next Generation Networks (NGN)
    Level: Introductory (Level 1)
    Duration: 1 Day Course

  • Introduction to VoIP and IMS
    A comprehensive introduction to VoIP, including SIP, IMS and H.248, and the services and networks implemented using these. Includes advanced topics such as IMS in TISPAN and 3GPP networks, VoIP security, NAT traversal, and the role of Session Border Controllers (SBC)
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Introduction to xDSL Networks and Services
    An concise training course covering xDSL technology, regulation, Local Loop Unbundling (LLU), services, and wireless alternatives
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • IP and MPLS Traffic Engineering
    The base technology of MPLS, and core network engineering using it: MPLS-TE with protection switching, QoS, and performance management.
    Level: Advanced (Level 3)
    Duration: 2 Day Course

  • IPTV and Triple-Play Networks and Services
    Training course in IPTV over IP networks, including mobile TV and TV over ADSL, and competing technical standards and regulation
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • IPv6 Protocols and Deployment
    IPv4 and IPv6 compared, and practical guidance on implementation and migration projects
    Level: Advanced (Level 3)
    Duration: 1 Day Course

  • Managing Product Development: Hands-On
    The course covers the practical dos and don'ts of development projects with a focus on product and service development, and creates a framework of stakeholder engagement, documents, controls and communications to optimise the opportunity whilst minimizing the risk.
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • MPLS Pseudowires, VPNs and VPLS
    The base technology of MPLS, and the services built from it: IP-VPNs, VPLS, and Pseudowires for Frame Relay interworking.
    Level: Advanced (Level 3)
    Duration: 2 Day Course

  • NGOSS in NGN: Hands-on
    Presents the main elements of the TMF NGOSS architecture, including eTOM, SID, TAM and TNA. Includes hands-on workshops
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • QoS in IP and MPLS Networks
    A course on overcoming the limitations of packet networks for NGN, using 802.1p/q, Difffserv, Intserv, MPLS-TE, DS-TE. The basic IP protocols are unable to give guarantees or even management of Quality of Service (QoS) of the type required to carry many applications successfully. With the adoption of IP as the end-to-end protocol of NGN, a combination of techniques to augment the basic behaviour of IP is required, both at the IP layer itself, and in the underlying layer 2 technologies.
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Security in Linux Systems: Hands-on
    Building secure Linux systems using kernel 2.6 tools
    Level: Advanced (Level 3)
    Duration: 4 Day Course

  • SNORT and NESSUS: Hands-on
    A thorough hands-on introduction to installing, configuring, testing and using the SNORT IDS and the Nessus vulnerability tester
    Level: Advanced (Level 3)
    Duration: 4 Day Course

  • Successful Business Cases: Hands-On
    This course creates a framework for building a business cases from initial concept through to approval for full development. It ties together the marketing aspects with strategic justification, and emphasises the importance of stakeholder engagement to identify and optimise the opportunity whilst minimizing the risk.
    Level: Intermediate (Level 2)
    Duration: 3 Day Course

  • UMTS Architecture and Protocols
    A concise technical training course covering all aspects of UMTS architecture, elements, and protocols, suitable for engineering and operations staff.
    Level: Advanced (Level 3)
    Duration: 2 Day Course

  • UMTS System Engineering
    A system perspective view of UMTS engineering: 3GPP and standards, 3G spectrum, UMTS radio aspects, power management and handovers, core network aspects, evolution to all-IP
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • Understanding Teams: Hands-On
    This course explores the dynamics of team working and uses team exercises to demonstrate the theory and re-inforce key topics in a fun way through exercizes
    Level: Intermediate (Level 2)
    Duration: 1 Day Course

  • VSAT Systems Engineering
    Training in the application, design and deployment of VSAT communications systems
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

  • WiMAX and LTE Architecture and Protocols
    An engineering and architectural treatment of the competing WiMAX and LTE standards: modulation schemes, capabilities, mobility, handovers, deployments and likely services
    Level: Intermediate (Level 2)
    Duration: 2 Day Course

What customers say...

"...knew his subject in depth, with technical knowledge to add..."

GD, Smith Barney

"CD really helpful"

DH, UK Government

"Nice and informative introductory course"

CO, MTN Nigeria

"Really useful! Helped to meet my work objectives"

KP, Virgin Media

"Really enjoyed the course..."

YD, Virgin Media

"(Instructor) knowledge excellent, and everyone had fun"

JP, Ascom Wireless Services

"...really informative..."

KA, Dimension Data

"A good start to understanding the NGOSS framework"

OO, MTN

"...the NGOSS course was a complete sucess...thank you..."

RG, Hewlett Packard

"...presenter had excellent knowledge..."

PD, TalkTalk

"Many thanks for a wonderful course...I thoroughly enjoyed it..."

ND, Commonwealth Telecommunications Organisation

"Very knowledgeable...have learnt much more than I expected..."

DH, UK Government

"Very well explained, and made it make sense to a newcomer to telecoms"

SG, Home Group

"...excellent instructor!"

TR, Ericsson Services Limited

"It was a very revealing session. It delivered perfectly on my expectations"

BD, DDB Lagos

"Instructor could answer any question...would gladly recommend strongly"

MT, UK Government

"....excellent overview of all the technologies."

MM, Siemens

"...feedback we received from colleagues was very positive: instructor, quality, materials, content and facilities. Thank you..."

VC, Hewlett Packard

"Very interesting, and instructor happy to adapt to my needs. Thank you"

PL, Digitalk

"...a huge knowledge of the subject, and explains things superbly..."

SR, Ericsson

"...able to customise to our requirements in short order....very impressed..."

KP, Central Government

"...Thank you, excellent presentation of course..."

LK, Ericsson

"...very well delivered by a technically able and enthusiastic instructor..."

PK, Vodafone Group

"Very knowledgeable"

CH, UK Government

"Instructor really made a technical subject understandable..."

MT, UK Government

"...very interesting, useful and informative."

PS, Intelsat

"Very informative, and able to build on knowledge gained"

KM, Ascom Wireless Services

"....an excellent instructor..."

DR, BT Group

"...a well run event, thank you."

PM, Orange

Courses by category...

Glossary Search

Newsletter Sign-up

Our RSS Feeds...