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Public Courses

Our public courses are run at Green Park, Reading, which offers a modern, high quality business and conferencing facility. The centre provides complementary Wifi access for all attendees and a wide choice of nearby shops, fitness centres and restaurants. It also has superb transports links by rail, road and air. Attendees on our courses can book accommodation at a wide range of hotels nearby, or commute daily, depending upon their preference

  • Enterprise Architecture Solutions - From TOGAF to NGOSS
    This innovative 2-day course provides a comprehensive introduction to a new breed of next generation concepts in Enterprise and Solutions Architecture. The content of this course is based on the combination of two industry leading architecture frameworks: The TOGAF (The Open Group Architecture Framework) and the NGOSS (New Generation Operations Systems and Software)
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor-led with hands-on

  • Introduction to BT21CN
    The essentials of the BT21CN programme in a one-day briefing
    Level: Introductory (Level 1)
    Duration: 1 Day Course
    Delivery: Instructor led

  • Introduction to GSM System Engineering
    A concise course on GSM standards, architecture, key elements and services, including GPRS and RAN aspects.
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor led

  • Introduction to IP Engineering
    Service provider IP networks from a design and implementation perspective
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor led with demos

  • Introduction to IP Security
    Security policies practices and certifications, types of attack and the tools used to target systems, and security devices and protocols available as countermeasures to these attacks
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor led with demos

  • Introduction to MPLS
    A concise one-day course on the role and operation of MPLS in modern networks and services
    Level: Intermediate (Level 2)
    Duration: 1 Day Course
    Delivery: Instructor led

  • Introduction to MPLS and Carrier Ethernet
    A concise introduction to the IP packet transport technologies of NGNs: MPLS and Carrier Ethernet, and their resilience, QoS and interworking issues
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor led with demos

  • Introduction to Next Generation Networks (NGN)
    A concise overview of NGN networks, voice evolution, fixed and mobile broadband, industry realignments and regulation
    Level: Introductory (Level 1)
    Duration: 2 Day Course
    Delivery: Instructor led

  • Introduction to Telecoms
    A comprehensive introductory training course on modern telecoms networks, covering how PSTN and data networks operate, PSTN evolution, mobile voice networks, broadband and mobile broadband, key operator processes, commercial factors, and future trends for bundling and integration
    Level: Introductory (Level 1)
    Duration: 2 Day Course
    Delivery: Instructor led with demos

  • Introduction to VoIP and IMS
    A comprehensive introduction to VoIP, including SIP, IMS and H.248, and the services and networks implemented using these. Includes advanced topics such as IMS in TISPAN and 3GPP networks, VoIP security, NAT traversal, and the role of Session Border Controllers (SBC)
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor led with demos

  • Introduction to xDSL Networks and Services
    An concise training course covering xDSL technology, regulation, Local Loop Unbundling (LLU), services, and wireless alternatives
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor-led with demos

  • IP and MPLS Traffic Engineering
    The base technology of MPLS, and core network engineering using it: MPLS-TE with protection switching, QoS, and performance management.
    Level: Advanced (Level 3)
    Duration: 2 Day Course
    Delivery: Instructor led with demos

  • IPv6 Protocols and Deployment
    IPv4 and IPv6 compared, and practical guidance on implementation and migration projects
    Level: Advanced (Level 3)
    Duration: 1 Day Course
    Delivery: Instructor led with demos

  • Managing Product Development: Hands-On
    The course covers the practical dos and don'ts of development projects with a focus on product and service development, and creates a framework of stakeholder engagement, documents, controls and communications to optimise the opportunity whilst minimizing the risk.
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor led with hands-on

  • MPLS Pseudowires, VPNs and VPLS
    The base technology of MPLS, and the services built from it: IP-VPNs, VPLS, and Pseudowires for Frame Relay interworking.
    Level: Advanced (Level 3)
    Duration: 2 Day Course
    Delivery: Instructor led with demos

  • QoS in IP and MPLS Networks
    A course on overcoming the limitations of packet networks for NGN, using 802.1p/q, Difffserv, Intserv, MPLS-TE, DS-TE. The basic IP protocols are unable to give guarantees or even management of Quality of Service (QoS) of the type required to carry many applications successfully. With the adoption of IP as the end-to-end protocol of NGN, a combination of techniques to augment the basic behaviour of IP is required, both at the IP layer itself, and in the underlying layer 2 technologies.
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor led with demos

  • Successful Business Cases: Hands-On
    This course creates a framework for building a business cases from initial concept through to approval for full development. It ties together the marketing aspects with strategic justification, and emphasises the importance of stakeholder engagement to identify and optimise the opportunity whilst minimizing the risk.
    Level: Intermediate (Level 2)
    Duration: 3 Day Course
    Delivery: Instructor led with hands-on

  • UMTS Architecture and Protocols
    A concise technical training course covering all aspects of UMTS architecture, elements, and protocols, suitable for engineering and operations staff.
    Level: Advanced (Level 3)
    Duration: 2 Day Course
    Delivery: Instructor led

  • UMTS System Engineering
    A system perspective view of UMTS engineering: 3GPP and standards, 3G spectrum, UMTS radio aspects, power management and handovers, core network aspects, evolution to all-IP
    Level: Intermediate (Level 2)
    Duration: 2 Day Course
    Delivery: Instructor led

  • Understanding Teams: Hands-On
    This course explores the dynamics of team working and uses team exercises to demonstrate the theory and re-inforce key topics in a fun way through exercizes
    Level: Intermediate (Level 2)
    Duration: 1 Day Course
    Delivery: Instructor led with hands-on

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What customers say...

"...presenter had excellent knowledge..."

PD, TalkTalk

"Nice and informative introductory course"

CO, MTN Nigeria

"...the NGOSS course was a complete sucess...thank you..."

RG, Hewlett Packard

"....excellent overview of all the technologies."

MM, Siemens

"It was a very revealing session. It delivered perfectly on my expectations"

BD, DDB Lagos

"...a huge knowledge of the subject, and explains things superbly..."

SR, Ericsson

"...a well run event, thank you."

PM, Orange

"Many thanks for a wonderful course...I thoroughly enjoyed it..."

ND, Commonwealth Telecommunications Organisation

"Really great, thanks very much"

IW, Cable and Wireless

"CD really helpful"

DH, UK Government

"...very interesting, useful and informative."

PS, Intelsat

"Course fully related to the work we do. Found Nagios user friendly..."

AL, UK Government

"...feedback we received from colleagues was very positive: instructor, quality, materials, content and facilities. Thank you..."

VC, Hewlett Packard

"...excellent instructor!"

TR, Ericsson Services Limited

"Instructor really made a technical subject understandable..."

MT, UK Government

"Instructor could answer any question...would gladly recommend strongly"

MT, UK Government

"...Thank you, excellent presentation of course..."

LK, Ericsson

"(Instructor) knowledge excellent, and everyone had fun"

JP, Ascom Wireless Services

"Really enjoyed the course..."

YD, Virgin Media

"...able to customise to our requirements in short order....very impressed..."

KP, Central Government

"Very well explained, and made it make sense to a newcomer to telecoms"

SG, Home Group

"Really useful! Helped to meet my work objectives"

KP, Virgin Media

"....an excellent instructor..."

DR, BT Group

"Very informative, and able to build on knowledge gained"

KM, Ascom Wireless Services

"Very interesting, and instructor happy to adapt to my needs. Thank you"

PL, Digitalk

"...knew his subject in depth, with technical knowledge to add..."

GD, Smith Barney

"Very knowledgeable...have learnt much more than I expected..."

DH, UK Government

"A good start to understanding the NGOSS framework"

OO, MTN

"Very knowledgeable"

CH, UK Government

"...very well delivered by a technically able and enthusiastic instructor..."

PK, Vodafone Group

"...really informative..."

KA, Dimension Data

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