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Understanding Teams: Hands-On

Key Information

  • Level: Intermediate (Level 2)
  • Duration: 1 Day Course
  • Delivery: Instructor led with hands-on
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Venue Name
Onsite at your premisesEnquire Now

Prerequisites:

None. Attendees will emailed a link and asked to complete an on-line Belbin test (included in the course price) before the day of the course.

Outline and Objectives:

  • To provide insight into how teams form, work and behave, particularly in pressured environments

This course explores the dynamics of team working and uses team exercises to demonstrate the theory and re-inforce key topics in a fun way through exercizes

Who Should Attend:

Team leaders, aspiring team leaders, people who lead ad hoc teams, managers, project leaders.

Course Contents:

  • Why we benefit from team working
  • Team roles, Belbin team roles
  • Team dynamics: how team develop through a life cycle
  • Team exercise
  • Group think
  • Managing conflict
  • Engagement in projects

What customers say...

"Very well explained, and made it make sense to a newcomer to telecoms"

SG, Home Group

"Really great, thanks very much"

IW, Cable and Wireless

"...the NGOSS course was a complete sucess...thank you..."

RG, Hewlett Packard

"...Thank you, excellent presentation of course..."

LK, Ericsson

"....excellent overview of all the technologies."

MM, Siemens

"...excellent instructor!"

TR, Ericsson Services Limited

"...a well run event, thank you."

PM, Orange

"CD really helpful"

DH, UK Government

"...a huge knowledge of the subject, and explains things superbly..."

SR, Ericsson

"...really informative..."

KA, Dimension Data

"Many thanks for a wonderful course...I thoroughly enjoyed it..."

ND, Commonwealth Telecommunications Organisation

"...presenter had excellent knowledge..."

PD, TalkTalk

"Course fully related to the work we do. Found Nagios user friendly..."

AL, UK Government

"Very interesting, and instructor happy to adapt to my needs. Thank you"

PL, Digitalk

"Instructor could answer any question...would gladly recommend strongly"

MT, UK Government

"...feedback we received from colleagues was very positive: instructor, quality, materials, content and facilities. Thank you..."

VC, Hewlett Packard

"(Instructor) knowledge excellent, and everyone had fun"

JP, Ascom Wireless Services

"Very knowledgeable"

CH, UK Government

"....an excellent instructor..."

DR, BT Group

"Really enjoyed the course..."

YD, Virgin Media

"Very knowledgeable...have learnt much more than I expected..."

DH, UK Government

"A good start to understanding the NGOSS framework"

OO, MTN

"It was a very revealing session. It delivered perfectly on my expectations"

BD, DDB Lagos

"...able to customise to our requirements in short order....very impressed..."

KP, Central Government

"...very interesting, useful and informative."

PS, Intelsat

"Nice and informative introductory course"

CO, MTN Nigeria

"...knew his subject in depth, with technical knowledge to add..."

GD, Smith Barney

"Really useful! Helped to meet my work objectives"

KP, Virgin Media

"Instructor really made a technical subject understandable..."

MT, UK Government

"Very informative, and able to build on knowledge gained"

KM, Ascom Wireless Services

"...very well delivered by a technically able and enthusiastic instructor..."

PK, Vodafone Group

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